Client Charter | HALAL PRODUCTS RESEARCH INSTITUTE
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Client Charter

We, the staff of Halal Products Research Institute,UPM are committed to excellence through the practice of quality in teaching, research work and professional consultancy, in order to meet our customers’ expectations by:

 

» Preparing and working on continuous improvement in all aspects of teaching, research work and professional consultancy in line with the highest global standards and best practice;

» Preparing quality higher education programmes and establishing a conducive learning environment in order to improve the acquisition of knowledge to meet the Nation’s aspirations for development;

»  Enriching research fields with new findings that can improve the quality of life and the Nation’s economic development as a whole;

» Establishing quality management that is efficient and effective. In addition, it also creates a conducive and dynamic working and learning environment to allow staff and students to be more open-minded in order to develop to their full potential;

» Preparing professional consultancy to improve management’s effectiveness as a whole; and

» Providing equal space and opportunities to all nationals regardless of colour, race or creed  in order to obtain quality higher

 

MAIN CLIENT CHARTER

 

Laboratory Services

1. 80% for turnaround time on report to customer within 7 working days or acceptable timeframe agreed by customer.

- Porcine detection (screening test)

- Detection of porcine DNA

- Amino Acid Profiling

- Determination of alcohol content

 

2. 80% positive customer feedback responses.

 

ACHIEVEMENT REPORT

Year : 2015

Year : 2014


 

 

 

Updated:: 21/05/2018 [salehan]

MEDIA SHARING

HALAL PRODUCTS RESEARCH INSTITUTE
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
0397691426
0389439745
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