We, the staff of Halal Products Research Institute,UPM are committed to excellence through the practice of quality in teaching, research work and professional consultancy, in order to meet our customers’ expectations by:
» Preparing and working on continuous improvement in all aspects of teaching, research work and professional consultancy in line with the highest global standards and best practice;
» Preparing quality higher education programmes and establishing a conducive learning environment in order to improve the acquisition of knowledge to meet the Nation’s aspirations for development;
» Enriching research fields with new findings that can improve the quality of life and the Nation’s economic development as a whole;
» Establishing quality management that is efficient and effective. In addition, it also creates a conducive and dynamic working and learning environment to allow staff and students to be more open-minded in order to develop to their full potential;
» Preparing professional consultancy to improve management’s effectiveness as a whole; and
» Providing equal space and opportunities to all nationals regardless of colour, race or creed in order to obtain quality higher
MAIN CLIENT CHARTER
Laboratory Services
1. 80% for turnaround time on report to customer within 7 working days or acceptable timeframe agreed by customer.
- Porcine detection (screening test)
- Detection of porcine DNA
- Amino Acid Profiling
- Determination of alcohol content
2. 80% positive customer feedback responses.
ACHIEVEMENT REPORT
Year : 2015
Year : 2014
Updated:: 21/05/2018 [salehan]
Universiti Putra Malaysia, Putra Infoport, 43400 UPM Serdang Selangor